Effective Date: December 2024
Last Updated: April 2025

01. Refund Policy

At NiYA Jobs, we strive to deliver high-quality services and customer satisfaction. This Refund Policy outlines the terms under which refunds may be issued for purchases made on our platform.

1. General Policy
All payments made for services on NiYA Jobs are considered final. However, we understand that certain situations may require a review. Refunds will be considered on a case-by-case basis and are subject to the terms below.

2. Non-Refundable Services
The following services are non-refundable once delivered or made available:

• Job postings and featured listings
• Premium employer or job seeker accounts
• Promotional services (e.g., spotlight jobs, banner ads)
• Any digital content or downloadable material
• Subscription fees after the billing cycle begins

3. Refund Eligibility
A refund may be considered if:

• You were charged in error
• You were unable to access the service due to a verified technical issue on our platform
• The service was not delivered as promised or described
• To request a refund, you must contact us within 7 days of the transaction with full details.

4. How to Request a Refund
Please send an email to [email protected] with:

• Your full name and email address
• Payment reference or transaction ID
• Reason for requesting the refund
• Any supporting documentation or screenshots
• We will review your request and respond within 5–7 business days.

5. Refund Processing
If approved, refunds will be processed back to the original method of payment. The time it takes for the refund to reflect depends on your bank or payment provider.

6. Contact Us
For questions about this Refund Policy, please contact:

📧 Email: [email protected] 

By using NiYA Jobs, you acknowledge that you have read and understood this Refund Policy and agree to its terms.